Compliance

Integrity in Every Collection

At Advantage Collection Professionals, compliance isn’t just a rule—it’s our foundation. We recover your debts with unwavering ethics, ensuring every step respects your customers and protects your reputation. Our dedicated Compliance Officer oversees strict adherence to all federal, state, and local regulations, backed by ongoing training and updated policies. From the Fair Debt Collection Practices Act to HIPAA, we exceed standards to deliver results you can trust.

Text/SMS Policy

ACP Text Messaging Policy

By providing us with your mobile number and opting-in, you give Advantage Collection Professionals, LLC permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.

• Number of messages will vary by account.

• By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.

• Message and data rates may apply.

• To opt-out, text STOP to 83636 or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.

• To request support, text HELP to 83636 or email us at collections@advantagecollections.com.

• If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.

• Wireless carriers are not liable for undelivered or delayed messages.

Privacy Policy

Your Data, Our Responsibility

At Advantage Collection Professionals, we protect your privacy with the same diligence we bring to debt recovery. This policy explains how we collect, use, and safeguard your information when you interact with our website or services.

What We Collect

We gather only what’s needed:

• Information you provide (e.g., name, email, phone number, payment details) when contacting us, logging in, or making payments.
• Technical data (e.g., IP address, browser type) to ensure our site works smoothly.

How We Use It

Your information helps us:

• Deliver our services, like processing payments or responding to inquiries.
• Improve your experience and our support through tailored communication.
• Meet legal and compliance obligations tied to debt collection.

How We Protect It

• We use secure servers and encryption (SSL) to shield your data during transmission and storage.
• Access is restricted to authorized staff bound by confidentiality.
• We maintain backups to prevent loss, with regular security updates.

Sharing Your Information

We don’t sell, trade, or share your personal data, except:

• With trusted partners (e.g., payment processors) who follow strict privacy rules to support our services.
• When required by law or to protect our rights, safety, or property.
• Non-identifiable data may be used for analytics or marketing, never linked to you.

Your Rights

• You can request access to, correction of, or deletion of your data—email us at clientservices@advantagecollections.com
• Opt out of non-essential emails anytime via the unsubscribe link.

Cookies & Tracking

We minimize tracking. If we use cookies (e.g., for basic site function), we’ll notify you—otherwise, we don’t track your browsing.

Kids’ Privacy

Our site and services are for adults 13+—we don’t knowingly collect data from children under 13, per COPPA.

Scope & Updates

This policy applies to data from our website only, not offline interactions. We’ll post updates here if it changes—check back as needed.

Questions?

Reach us at clientservices@advantagecollections.com or (877) 479-1500